Refund policy

Refund Policy

Currently, we do not provide any refunds unless there is an issue with your order upon arrival. If you have any questions, please contact us.

Cancellation Policy

Currently, we do not accept any cancellations once your order has been placed or shipped. If you have any questions, please contact us.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if any of the products are damaged, incomplete, or if you receive the wrong item, so that we can evaluate the issue and provide you with a refund or a new product. The best way to contact us is to message us through Instagram at @blackmarketbricks, or through email at blackmarketbrick@gmail.com.

 

Please note that our products are UV-printed, and there may be slight defects such as a haze in the print quality or minor shifted print. We cannot provide a refund for these, as it is common for UV-printing.